Testimonials

Testimonial

  • As a property management company we use  Willie at AAA a lot.  He is our most reliable appliance technician.  I have been using Willie for over a year, and he is the only person I call when an appliance in one of our 200+ homes goes awry.  He is prompt, reliable, affordable, and brilliant in his field.  I would recommend him to any one.

    Sovereign M.

    • Atlanta, GA

    - Sovereign Property Management
  • Cleaned washer, dryer and vent. He came to the house and asked me to point him to the washer and dryer.  About 1.5 hrs. later he was done.  Simple as that. He sanitized the washer and cleaned out the pump. He blew out the dryer vent from the inside so there was a small mess on the outside of the house.  He cleaned up and was done.  I was very happy with the job, I think he added 2yrs to my Kenmore front loader.

    Albert King
    16050 Segwick Drive
    Milton, GA 30004


    - Albert King
  • Fixed a leak from the back of my refrigerator which we thought we had stopped after moving the refrigerator to paint.Woke up on the morning of the 26th and found a lake on my kitchen floor. Since it was a Saturday, I was not hopeful in finding a repair person. But I went to Angie’s List, found AAA Appliance Service and repair, and the rest is pure heaven. Willie answered the phone himself, told me he had another call but would be out to us next. In about 90 minutes he called, said he was on the way and arrived. In less than an hour he had located the problem, fixed it, cleaned up and was gone. If you had ratings of A+++++, Willie would get it. He was extremely professional, polite, and has a great sense of humor. His company is now in my favorites list, his card on the refrigerator and his name and number will be given to all my friends.

    Margaret Jones
    3296 west manor lane sw
    Atlanta, GA 30311

    - Margaret Jones
  • Came the same day. Fixed the motor in my Bosch washer instead of replacing it. Absolute professional. Would recommend to everybody I know and will definately use again

     James Boron

    931 Monroe Dr NE Ste A102 Box158
    Atlanta, GA 30308

     


    - James Boron
  • Repaired a Maytag Refrigerator.

    In total Willy made three visits to our house in connection with the diagnostics, plan confirmation, and repair. For every visit he arrived just when he said he would. His work is thorough, and his explanations complete. We had options, and Willy outlined each, with the plusses and minuses. We opted for the repair, and we’re glad we did.
    Communications were regular and complete throughout the process; his use of text messaging made this much easier.
    The repair took the amount of time Willy estimated. He kept a neat work area, and cleaned up completely when finished. Finally, he followed up several days later to confirm that all is working well.
    I will use AAA Appliance Services and Repair again, without hesitation, whenever needed. I will also gladly recommend this company to my neighbors.

    John Haugaard
    351 Glenn Cir
    Decatur, GA 30030-1930


    - John Haugaard
  • Replaced the oven igniter on our gas stove.

    Willy set up an appointment to trouble shoot our problem and give us an estimate. There was no charge for the initial visit.
    His price was fair and he went right to work. Willy drove one half hour to the parts store at the end of the day. They told him they had two units in stock. When he got there they did not have any parts on the shelf. He then drove another half hour to our home to pick up his tools. The next day ( a saturday) Willy drove back to the parts store and then to our home and installed the part.
    Willy is a great guy and will do what it takes to get the job done. Thanks Willy!

    Ralph Mathiau
    1566 BRIANWOOD RD
    DECATUR, GA 30033


    - Ralph Mathiau
  • He came out to look at our dryer. which had ceased functioning correctly.

    The technician, Willy, who was both professional and polite, arrived at precisely the time agreed upon.  He came out the day after we called to set up our appointment,  His service call cost was close to half of what we had expected during our research.  He closely examined our dryer, and was very familiar with make and model.  It seems we had bought one which was infamous for a myriad of problems.  It’s electronic brain was non-functioning but it was still able to do  basic drying.  He showed us what worked and what  wouldn’t. We really appreciated his candor and most of all that he didn’t try to talk us into costly repairs.

    I highly, highly recommend this company!

    Pam Acitelli
    4282 arbor club dr
    MARIETTA, GA 30066


    - Pam Acitelli
  • My parents washer continuously drained water. So clothes were not washing….water kept running into the washer and immediately out to the drain pipe.

    If a rating of A+ were available I would absolutely give it! Willy responded immediately to my message and I’m positive he saved me money. He is very knowledgable and prompt. I will absolutely keep him as a contact for any future appliance repair needs. Thank you so much Willy

     

    Theresa Phillips
    4110 Pointe Vecchio Cir
    CUMMING, GA 30040


    - Theresa Phillips
  • Troubleshoot problem, replaced controlboard

    All went very well, he was on time, went above and beyond to get me up and running again. Will use again

    Preben Arnvard
    8915 Alysbury Way
    Cumming, GA 30041


    - Preben Arnvard
  • Repaired refrigerator that had trouble maintaining a reasonable temperature

    He showed up on time and was polite. He answered all my questions and proceeded to examine my refrigerator and make the appropriate repairs to keep it running properly. This is not the first appliance he has repaired for me, during the past 7 plus years, I have used this same service and this same repair man. He has kept my stove, oven, washing machine and dryer running or when appropriate he has honestly told me when something was not worth repairing. The prices are very fair and the service is outstanding. I will continue to use this company and highly recommend them.

    Teresa Benamy
    1173 melrose dr.
    Clarkston, GA 30021


    - Teresa Benamy
  • My refrigerator stopped cooling and I had just spent around $200 at the grocery store, therefor I was concerned with everything spoiling. I was frantic trying to find a repair man that was available on such short notice. I called Mr. Vitaliy and he was at my house in no time!!! I was astounded by the amount of knowledge he had with appliances. He was in and out very quickly and the price was very affordable as well. I found the company via yahoo.com business listings.

    Tracey Rea
    413 SAVANNAH DR
    WOODSTOCK, GA 30188


    - Tracey Rea
  • Very dependable. Came next day, after I called him, sharp on time. Took him 15 min to find the problem with my fridge and another 15 min to fix it. I am very happy with the service.

    Paskal


    - Paskal